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Immigroov Marketing Consent Form (Standalone)

Last Updated: 15/ 05 / 2025

Issued By: Immigroov Consulting VOF

Address: Hoppad 7, Valkenswaard, 5552EV, Noord Brabant, The Netherlands

This form outlines your consent for Immigroov to send you marketing communications and use your testimonials or profile elements in promotional materials. Your consent is voluntary and can be withdrawn at any time.

1. Purpose of Consent

We may wish to:

  • Send you email newsletters, promotions, or updates about new features and services
  • Use your written feedback or star rating in promotional material
  • Display your name, country, or general role (e.g., “Student in Amsterdam”) alongside a testimonial quote
  • Include anonymized session data or feedback in case studies or platform statistics

2. Types of Communication

If you consent, we may contact you via:

  • Email
  • In-app/platform messages
  • Social media (if following or engaged with our brand)

We do not send SMS or phone-based marketing.

3. Data We May Use (With Consent)

  • Your full name (or first name and initial)
  • Country and service type (e.g., career coaching, moving to the Netherlands)
  • Profile photo (if publicly visible and explicitly permitted)
  • Rating/review you submit
  • Session category or booking trend (anonymized)

4. Your Rights

  • You are not required to consent to marketing in order to use the Immigroov platform.
  • You may withdraw consent at any time by emailing support@immigroov.com or unsubscribing via the email link.
  • Your withdrawal will not affect any past lawful use of your consented data.

5. Consent Declaration

By checking the box or affirming below, you voluntarily give Immigroov Consulting VOF permission to:

  • Send me marketing and promotional emails
  • Use my testimonial, name, or review for promotional or statistical use
  • Retain this consent record for compliance purposes

✅ I consent to the above use of my information for marketing purposes.

(Digital checkboxes may replace signature fields when used online.)

Governing Law: This consent form is governed by the laws of the Netherlands. Disputes shall be subject to the exclusive jurisdiction of the courts in Noord Brabant, The Netherlands.

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Mentor

Immigroov Mentor Legal Policies and Agreements

Last Updated: 15/May/25

By registering as a Mentor on the Immigroov platform and clicking 'I Agree' during the sign-up process, you acknowledge that you have read, understood, and agreed to be bound by the following terms, policies, and conditions. These form a legally binding agreement between you (“Mentor”) and Immigroov Consulting VOF.

1. Mentor Terms and Conditions

Issued By: Immigroov Consulting VOF, a Dutch general partnership registered at Hoppad 7, Valkenswaard, 5552EV, Noord Brabant, The Netherlands, hereinafter referred to as "Immigroov"

5. Mentor Privacy Policy

Effective Date: 15/May/25

Issued by: Immigroov Consulting VOF, The Netherlands ("Immigroov")

Jurisdiction: European Union General Data Protection Regulation (GDPR)

5.1 Data Controller

Immigroov acts as the Data Controller for all personal data collected from Mentors during registration, onboarding, and platform usage.

5.2 Data We Collect

We collect and process the following data from Mentors:

  • Full name
  • Email address and phone number
  • Country and location
  • Government-issued identity verification documents
  • Profile photo, bio, expertise category, and social media links (optional)
  • Session calendar, availability, and booking preferences
  • Ratings, reviews, and session performance data
  • Banking details for payout processing (via secure channels)

5.3 Purpose of Processing

The collected data is used for:

  • Account creation and verification
  • Mentor profile listing and public visibility on the platform
  • Session scheduling and availability management
  • Payout calculation, disbursement, and taxation compliance
  • Monitoring performance and session quality
  • Communication regarding platform updates, support, or disputes
  • Legal compliance (e.g., recordkeeping, audits)

5.4 Legal Basis

Processing is based on:

  • Contractual necessity (for service delivery)
  • Legitimate interests (platform operation, fraud prevention)
  • Legal obligations (recordkeeping and compliance)
  • Explicit consent (for marketing or testimonials)

5.5 Cookies and Session Analytics

Immigroov uses cookies and session tracking tools to improve platform experience, security, and performance. This includes:

  • Session identifiers
  • Device/browser data
  • Pages viewed and session duration
  • Navigation behavior

Cookies are:

  • Essential (for login, session booking)
  • Analytics-based (for platform optimization)

You may disable cookies in your browser settings, but some features may not function properly.

5.6 Data Retention

We retain your data:

  • As long as your Mentor account remains active
  • For up to 90 days post-termination for compliance and recordkeeping
  • Ratings and reviews may remain visible post-termination unless deletion is requested

5.7 Data Sharing and Third Parties

We do not sell or rent personal data. We may share data with:

  • Payment processors and financial partners (for payout facilitation)
  • Identity verification providers (if used)
  • Legal or regulatory authorities upon request
  • Technical vendors (for cloud hosting, analytics, or session scheduling tools)

All third-party providers are bound by appropriate data protection agreements.

5.8 International Transfers

Your data may be stored or processed on servers outside your home country (e.g., EU, India). All transfers comply with GDPR Standard Contractual Clauses.

5.9 Your Rights

You may:

  • Request access to your personal data
  • Request correction or deletion of incorrect data
  • Withdraw consent for optional processing
  • Request data portability (where applicable)
  • Object to certain types of processing (e.g., marketing)

To exercise these rights, email: support@immigroov.com. We respond within 30 days.

5.10 Security

We use industry-standard encryption, role-based access controls, and secure infrastructure to safeguard your data.

5.11 Updates to this Policy

We may periodically update this policy. Material changes will be notified via email or platform alert. Continued use constitutes acceptance.

Governing Law: These terms shall be governed by the laws of the Netherlands. Any disputes arising out of or related to these policies shall be subject to the exclusive jurisdiction of the courts in Noord Brabant, The Netherlands.

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Customer

Immigroov Customer Privacy Policy

Last Updated: 15/May/2025

Issued By: Immigroov Consulting VOF

Business Address: Hoppad 7, Valkenswaard, 5552EV, Noord Brabant, The Netherlands

Jurisdiction: European Union General Data Protection Regulation (GDPR)

By accessing and using the Immigroov platform, you agree to the collection, use, and disclosure of your data as outlined in this Privacy Policy. This policy explains how Immigroov collects, processes, and safeguards your personal information as a Customer.

1. Data Controller

Immigroov Consulting VOF ("Immigroov") acts as the Data Controller for all customer data processed on the platform.

2. What Data We Collect

We collect and process the following information when you use the Immigroov platform:

  • Full name
  • Email address
  • Phone number
  • Country and time zone
  • Booking preferences, session goals, and optional form responses
  • Communication and support queries
  • Feedback and session ratings
  • Booking and payment confirmations (via third-party processors)

3. How We Use Your Data

We process your personal data for the following purposes:

  • Account creation and session bookings
  • Sending session confirmations, reminders, and feedback links
  • Facilitating communication with your selected Mentor
  • Providing customer support
  • Generating anonymized analytics for platform improvement
  • Legal and tax compliance

4. Legal Basis for Processing

Data is processed under the following lawful bases:

  • Performance of contract (e.g., booking and delivering a session)
  • Legitimate interests (platform operations and fraud prevention)
  • Consent (for marketing or optional surveys)
  • Legal obligations (e.g., financial records)

5. Use of Cookies and Session Analytics

Immigroov uses essential and performance-enhancing cookies to:

  • Maintain user sessions and security
  • Optimize website navigation and page performance
  • Track session duration and page views for analytics

Types of cookies used:

  • Essential cookies: Required for login, booking, and platform functionality
  • Analytics cookies: Help track how users navigate the platform for UX improvements

You may disable non-essential cookies in your browser settings. Blocking essential cookies may impair platform functionality.

6. Data Retention

We retain your data:

  • For as long as your account remains active
  • Up to 90 days after account deletion for support or legal obligations
  • Anonymized usage and rating data may be retained for analytical purposes

7. Data Sharing

Immigroov does not sell your personal data. We may share your data with:

  • Mentors you book sessions with (limited to name, time zone, and session responses)
  • Payment processors for session fee transactions (no full payment details are stored by Immigroov)
  • Technical vendors providing hosting, email, analytics, or support tools
  • Regulatory bodies when required by law

All third-party vendors are GDPR-compliant and under binding agreements.

8. International Data Transfers

Your data may be stored or processed on servers located within the EU or securely outside it under GDPR Standard Contractual Clauses (SCCs).

9. Your Rights

As a data subject under GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for optional data use
  • Request data portability
  • Object to specific types of processing

To exercise your rights, contact us at: support@immigroov.com. We aim to respond within 30 days.

10. Security Measures

We implement industry-standard encryption, secure user authentication, and role-based data access to protect your personal information.

11. Updates to This Policy

We may update this Privacy Policy as our platform evolves or to comply with legal changes. Changes will be communicated via website notifications or email.

Governing Law: This policy shall be governed by the laws of the Netherlands. Disputes shall be subject to the exclusive jurisdiction of the courts in Noord Brabant, The Netherlands.

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